Privacy Policy

Last updated: 16/01/2026

At Bengrove, we take privacy seriously. This policy explains how we handle personal information when you visit our website or work with us on ecological, biodiversity or planning-related projects.

1. Who We Are

Bengrove is an ecological consultancy based in Somerset, working with clients across the UK and overseas. For any questions about this policy or your data, you can reach us at:

Email: enquiries@bengroveconsult.co.uk Phone: 01225 234946 Address: The Hayloft, Manor Farm, Chilcompton, BA3 4HP

2. The Information We Collect

We collect only the information we need to deliver our services effectively and responsibly.

Information you share with us

• Your name and contact details
• Organisation or project information
• Correspondence and project-related documents
• Invoicing and payment details

Information collected automatically

• IP address and browser type
• Pages visited and general website usage
• Cookies and analytics data

Information from trusted third parties

• Publicly available data
• Information from partners, subcontractors or regulatory bodies involved in your project

3. How We Use Your Information

Our work often involves navigating complex planning processes and delivering clear, evidence-based ecological advice. We use your information to:

• Provide ecological surveys, assessments and consultancy services
• Communicate with you throughout your project
• Prepare reports, plans and supporting documentation
• Meet legal, regulatory and professional obligations
• Manage invoicing and financial administration
• Improve our website and services over time

We process personal data only where we have a lawful basis, such as fulfilling a contract, meeting a legal requirement, or pursuing a legitimate interest.

4. Sharing Your Information

We share information only when necessary for the delivery of your project or to meet legal obligations. This may include:

• Specialist subcontractors or survey partners
• Planning authorities and statutory bodies
• Professional advisers such as insurers or accountants
• IT, hosting and secure data service providers

We never sell personal data.

5. Keeping Your Data Safe

Just as we take care in the field, we take care with your information. We use appropriate technical and organisational measures to protect personal data from loss, misuse or unauthorised access.

6. How Long We Keep Information

We retain personal data only for as long as needed to:

• Deliver your project
• Meet legal, tax or regulatory requirements
• Resolve any queries or disputes

After this, information is securely deleted or anonymised.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections
• Request deletion where appropriate
• Restrict or object to certain types of processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at enquiries@bengroveconsult.co.uk.

8. Cookies and Website Analytics

Our website uses cookies to help us understand how visitors use the site and to improve user experience. You can manage or disable cookies through your browser settings.

9. International Data Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

10. Updates to This Policy

As our sector and regulations evolve, we may update this policy. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Bengrove Email: enquiries@bengroveconsult.co.uk Phone: 01225 234946